When it comes to beauty and wellbeing, consistency is key, so we’ve made it easier for you to receive your gut and skin health products regularly so you can set, and forget. A Beauty Chef subscription is recurring order, billed and shipped automatically at the chosen frequency, until cancelled or skipped.

Instead of buying a product as a one-off purchase and having to reorder each time you run out, you can purchase your chosen product/s as a subscription – setting up automatic recurring payments and deliveries at your chosen frequency; every 30, 60 or 90 days. When subscribing to any single products, you’ll receive 15% off and pay upfront for the first delivery, plus anything else you wish to add to your cart. Depending on your chosen delivery frequency, we’ll send you a reminder with your upcoming order showing the items, price and expected delivery date and you’ll automatically be billed to your authorised payment method, unless cancelled earlier than 3 days before the renewal date. For every recurring order, you’ll also earn Inner Beauty Points if you are part of ourInner Beauty Circle Loyalty Program. Find out more about our loyalty program here. Note that subscriptions can be skipped, adjusted or cancelled at any time via your customer account dashboard which you can log into here.

When browsing The Beauty Chef website, you’ll be able to select ‘Subscribe & Save’ when choosing a single product or ‘Subscribe’ when choosing a value bundle where subscription is available. The first step is to pick your size and/or flavour (if applicable) and nominate the quantity. Then, choose how often you would like to receive the product; every 30, 60 or 90 days. Note that you can continue to browse the website for any further products you would like to add to purchase. Complete your order by following the steps to the checkout. Read more about our subscription offering here.

Once you’ve set up automatic recurring payments at your chosen frequency (every 30, 60 or 90 days), your order will be processed and sent out on the next business day after each payment has been received. All subscription orders qualify for free shipping and take 3–10 business days to be delivered.

Cancel a subscription at any time by logging into your customer account dashboard. Simply click ‘Cancel’ beside the product you wish to stop under the ‘actions’ column. Or, select ‘Cancel Entire Subscription’ if you wish to cancel all products. Note that you will be prompted to give a reason as to why you are cancelling. Select an answer from the list in order to cancel the subscription. You will also be given the option to add any further comments at this point; alternatively you can simply click ‘Cancel Subscription’.

At this stage, only credit cards and PayPal can be used to pay when subscribing to a product.

No, unfortunately payments via AfterPay are not currently supported for subscriptions.

No, unfortunately these payment methods are not currently compatible with subscription orders. Our secure checkout supports credit cards and PayPal when subscribing. Our secure checkout supports credit cards and PayPal when subscribing.

You can change the shipping address of your subscriptions simply by logging into your account and accessing your account dashboard. You will see a list of your subscriptions in a table and above this table you will find your ‘Ships To’ address. To change your shipping address, simply click ‘Edit’. Type in the address you wish to change it to and click ‘Update Address’.

Yes, you can! You can add products to a current subscription via your account dashboard. Above the subscription you will see a pink button saying ‘Add Product’. Clicking on this will take you to a catalogue of our products where you can select which products you wish to include in your subscription. Note that if you choose to shop directly from the ‘Shop All’ page and choose the ‘Subscribe’ option, this will create a new subscription that will be on a different schedule to any existing recurring orders within your account.

You can change the delivery date of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your next delivery date. All recurring payments will occur 30, 60 or 90 days from the new selected date based on your chosen frequency.

You can change the frequency of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your delivery frequency. You can choose from 30, 60 or 90 days.

You won’t be able to pause your subscription, but you will be able to skip your next shipment. In your customer account next to the subscription you wish to change, click on ‘Edit’ under the ‘Actions’ column. Here you will be able to see and edit the following: quantity, delivery address, and product variant (if applicable). You will also be able to skip your next shipment, or cancel it entirely.

You can log into your subscription dashboard by clicking on the account icon in the top right hand corner of the website

Customers can purchase both one-off products and recurring subscription products in the same transaction. Only products that have been subscribed to will be billed and shipped on an ongoing basis (at your chosen frequency). Please note that only subscription discount codes will be valid within these carts.

No, unfortunately subscribing to products is unavailable when purchasing via the Your Remedy quiz results page.

If an order fails to capture payment, or the credit card is declined, an email will be sent out notifying you. Every three days we will attempt to debit the payment details linked to your subscription. After three unsuccessful attempts, we will cancel your subscription. A customer will only be notified of the failed payments on the first and last attempt.

Unless stated, no other offer, discount or promotion code is valid when subscribing unless redeeming reward points for the specific ‘Subscription-Only Voucher’ via our loyalty program. Any cart with a subscription product/s in it is not eligible for discounts other than those applicable to the subscription program. To redeem a discount code on a one-off product purchase, you’ll need to create a unique order that is separate from their subscription order. As we offer free shipping, no extra cost is incurred by doing this.

The cut off for ongoing subscription adjustments (for example: skip shipment, cancellations, order restarts, address and product type changes) must be made through your customer account dashboard at least 3 days before your next payment schedule. Orders can not be edited, cancelled or refunded once the order has been processed. Notification of your next subscription order will be sent out 3 days before your next payment schedule to remind you.