FAQ'S

General Questions

I don't know which powder to use? Can I use all of them together?

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GLOW is a fantastic, nutritious, fermented powder for everyday use and helps to support skin, digestive and whole-body health.

CLEANSE has very similar properties, but it also contains specific ingredients that provide nutritional support for the body’s detoxification and elimination pathways. For most people we suggest that they use GLOW on a daily basis for most of the year, and once or twice a year replace it with the CLEANSE powder for extra detoxification support.

BODY is recommended for people who require support with reaching and maintaining a healthy weight range. While it still has some of the benefits of GLOW and CLEANSE, it is part of a specific approach for weight management and is a healthy meal/snack replacement.

It is certainly possible to use the three powders together, but the most common way that people enjoy them is to use BODY and GLOW together for most of the time. Then, when they want to add in some extra detoxification support, they replace GLOW with CLEANSE.

Do the Inner Beauty Products Contain Nuts?

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While our products do not contain nuts - we do utilise a third-party manufacturing plant that also produces other products which may include such ingredients.

The manufacturing equipment is cleaned according to food-grade standards, however there is always the slight chance of traces of nuts being present form batch to batch.

Should I Consume the Beauty Chef Products in Hot or Cold Beverages?

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With the exception of SLEEP Inner Beauty Powder, our inner beauty products should be consumed in chilled or room temperature beverages to ensure their efficacy. As the beneficial bacteria within our formulas survive best in cool conditions, they are likely to deplete if exposed to heat. 

How Does the Friend Referral Program Work?

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A Friend refers The Beauty Chef to you:

  1. You received a referral from a friend via email or social.
  2. You click the link via email/ social and enter your email into web form.
  3. You receive a $15 unique discount code to your inbox.
  4. You create an order at thebeautychef.com order by clicking the link from the email, your cart must be $50.00 or more to be eligible to add discount code
  5. Copy & paste code: e.g ‘xyz-abc’ into the checkout
  6. On eligible purchases, if the above steps are followed, your friend who referred you receives a $15 discount reward. You must be a new customer.

You refer The Beauty Chef to a friend:

  1. You enter your email into the referral widget or landing page.
  2. You share The Beauty Chef with a friend using the referral widget or landing page, via email, facebook, twitter or messenger.
  3. Your friend receives an email inviting them to receive $15 off at The Beauty Chef.
  4. Your friend clicks link via the email to enter their details into the web form.
  5. Your friend receives an email to their inbox with their $15 unique discount code.
  6. Your friend makes a purchase at thebeautychef.com, shopping cart must be $50.00+ and uses unique discount code for$15 off. They must be a new customer.
  7. If the purchase was eligible, you receive a $15 discount reward to your inbox to redeem on your next order.

Can I Return Products Purchased Somewhere Other than thebeautychef.com?

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We are unable to accept returns or exchanges for products other than those purchased directly from us at thebeautychef.com unless the product is not of acceptable quality and/or the product does not match the description we provide (for example on its label or packaging). Both of these are statutory guarantees provided under the Australian Consumer Law.

If the product fails to meet a statutory guarantee referred to above, please contact us at info@thebeautychef.com and we will provide you with a remedy. Otherwise, if you purchased your Beauty Chef products from a department store, speciality retailer, other online store or elsewhere, please process your return with the original company of purchase in line with that store’s return policy.
 

What Can I Return or Exchange?

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You can return or exchange products in a number of different circumstances including if a product does not comply with a statutory guarantee contained in the Australian Consumer Law. Please see our Website Terms and Conditions for further details.

If you change your mind about your purchase, we will accept returns and exchanges for unused, sealed products that are in re-saleable condition. As our products are ingestible, we are unable to accept returns of opened products (unless the product does not comply with a statutory guarantee contained in the Australian Consumer Law). Please email your request to return your product to info@thebeautychef.com and we will send an address for you to send your unopened product(s) to us. We must receive returned product(s) within 30 days of your order together with a copy of your sales invoice / order confirmation. Please note that shipping a return is at your own cost and we are unable to refund your original order’s shipping cost.

How Should I Store My Inner Beauty Products?

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Because of the living cultures and bacteria in the Inner Beauty products, we do recommend that you keep them refrigerated once opened. If this is not possible, due to travel for example, ensure that your powder is kept out of direct sunlight and away from high heat. The unique fermentation process each powder undergoes ensures that these bacteria remain quite hardy and so should not be adversely affected if kept unrefrigerated for short periods of a few days or so. 

I Have Intolerances to Some of the Foods That Are Listed as Ingredients in the Inner Beauty Products. Does That Mean I Can't Have Them?

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We find that many people with intolerances to ingredients in the Inner Beauty products have no reactions when they use the powder. This is because the fermentation process renders the protein coating of foods and grains harmless. It is this protein coating that is usually the culprit in food allergies and intolerances. However, to be on the safe side, always start with a very small dose – about 1/8 of a scoop – and gradually increase your intake until you have reached the full scoop. Also, over time, the use of pro- and prebiotics is an effective way to reduce a person’s intolerances and sensitivities, as well as improve digestive function. 

Should Fermented Foods Be Avoided When Dealing with Candida?

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There is a difference between products that contain strains of wild yeast (such as kombucha) and products that are safely fermented with a starter culture. Foods that are fermented with a starter can repair leaky gut and combat yeast overgrowth. All of the Beauty Chef products are fermented using a starter culture that contains specific strains of helpful yeast and bacteria (such as Saccharomyces cerevisiae and Lactobacillus acidophilus). These strains help to safeguard against the growth of wild and potentially harmful microbes, which may grow without a starter culture. There is plenty of research to show that the good bacteria in these safely fermented foods help to fight candida. 

I Am on a Paleo Diet and Am Worried about the Phytic Acid in Grains and Legumes.

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All the grains and legumes in our products have been sprouted and fermented, so levels of phytic acid and other anti-nutrients have been neutralised, leaving only the good nutrients boosted and bio-available for the body to use. 

Do the Inner Beauty Powders Contain Flavouring and Colouring?

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The powders contain natural flavours, which make them more enjoyable to consume. They are only in the powders in very small percentages. We only use the highest quality natural flavours and ensure that they meet stringent food safety regulations and standards. All ingredients used in the manufacture of our natural flavours are approved for use in the FSANZ Food Standards Code 2002 (including all gazetted amendments). They are all made from natural ingredients, all of which are also classified as FEMA/GRAS according to US FDA regulations (this means that they are recognised as safe by the US FDA). 

Where Do the Ingredients Used in Your Products Come From?

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Where possible we source Australian-grown ingredients. In instances where Australian-grown ingredients are unavailable, we use imported organic, sustainably grown ingredients. 

Where Are Your Products Manufactured?

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All Beauty Chef products are proudly manufactured in Australia. 

I Am Fructose Intolerant – Can I Take the Beauty Chef Inner Beauty Powders?

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Our Inner Beauty Powders are made from whole foods that are naturally low in fructose. Furthermore, our unique fermentation process, Flora Cuture™, causes the foods to become much more digestible and better tolerated. The actual sugar content of our powders is very low and the sweetener we use is natural stevia. 

Do Your Products Contain Animal Products, and Are They Tested on Animals?

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All of The Beauty Chef products are vegetarian and are NOT tested on animals. 

Can I Give the Inner Beauty Products to My Children?

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It is fine for children to take GLOW Inner Beauty Powder™ and the Inner Boosts. In fact, they are a great way to supplement their diets and they taste great. We recommend ½ dosage for a child under 10 and a full dose for those over 10. Always start off slowly with 1/8 of a dose, and gradually build up the dose.

BODY does contain caffeine and so we do not recommend this product for children under 16 years. We also don’t recommend CLEANSE for children under the age of 16. 

SLEEP - we do not recommend SLEEP Inner Beauty Powder for children under the age of 12 years. For adolescents 12 - 16, we recommend taking a half dose. 16 + can take the full adult dose.

Can I Take the Inner Beauty Products If I Am on Medication?

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We recommend that you consult with your chosen healthcare practitioner before taking the Inner Beauty products.

Can I Take the Inner Beauty Products While Pregnant/Breastfeeding?

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All of our Inner Beauty products are totally natural, highly nutritious, food-based supplements. However, because there hasn’t been any studies that specifically show them to be safe in pregnancy or when breastfeeding, we are not at this stage able to recommend their use during these times. The same applies for our Outer Beauty range. We advise that you seek the advice of your health care practitioner before using.

What Is the Shelf Life of the Inner Beauty Products?

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The Inner Beauty products have a shelf life of 90 days once opened, and two years if remained sealed.

How Many Products Can I Take at Once?

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We recommend a maximum of four serves of our Inner Beauty products per day.

Are Your Products Gluten and Lactose Free?

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All of the ingredients in GLOW™ and CLEANSE are gluten and lactose free. However, the manufacturing plant does process other products that contain gluten, so we can’t guarantee that GLOW™ and CLEANSE are completely uncontaminated. 

BODY & CLEANSE contains a blend of grasses (e.g barley grass, wheat grass, alfalfa grass and oat grass). While these grasses are technically gluten free, we state on the label that traces may be found in the grasses, so we cannot claim it is gluten free here in Australia. The product is gluten free by US standards.

Loyalty Program

What is the Inner Beauty Circle by The Beauty Chef?

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The Inner Beauty Circle is The Beauty Chef’s exclusive loyalty program offering three loyalty tiers. For every dollar spent, you’ll earn Inner Beauty Points and as you progress through each tier of the Inner Beauty Circle, you’ll unlock new benefits and along the way, redeem your earned points, for your favourite inner beauty products, gift vouchers and more.

What are the Inner Beauty Circle tiers and how do they work?

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You will progress through the Inner Beauty Circle tiers based on the number of points you earn.

Tier 1 - SEED (0 - 1249 points): When you sign up for an account or join the program, you’ll enter into SEED tier.
Here, you’ll enjoy: 3 Inner Beauty Points per $1 spent 350 welcome points for signing up

Tier 2 - HARVEST (1250 - 2999 points): Once you reach 1250 points, you’ll enter into HARVEST tier.
Here, you’ll enjoy: 4 Inner Beauty Points per $1 spent Free 100 ml COLLAGEN Inner Beauty Boost valued at $15 Exclusive content

Tier 3 - GLOW (3000+ points): Once you reach 3000 points, you’ll enter into the top tier, GLOW.                                              Here, you’ll enjoy: 5 Inner Beauty Points per $1 spent Ongoing free shipping Free Flora Fix Balm valued at $25 Exclusive content Early access to sales and promotions

How do I earn points?

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For every dollar you spend as an Inner Beauty Circle member, you’ll earn Inner Beauty Points – and, you’ll earn even more points per dollar as you progress through the Inner Beauty Circle tiers. As a thank you for joining our Inner Beauty Circle, you’ll also receive an extra 300 Inner Beauty Points after you place your second order!

There are various other ways to earn points by taking actions such as reviewing a product, sharing on social, placing your second order plus more.

How do I sign up to the program?

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If you have a current customer account with The Beauty Chef, you would automatically have been granted access to The Inner Beauty Circle. You can log in via the Inner Beauty Circle dashboard here. If you do not have a current customer account with The Beauty Chef, you can create and account and sign up to the loyalty program by clicking ‘Join Now’ via the Inner Beauty Circle dashboard here.

What benefits will I receive as part of the Inner Beauty Circle?

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Perks: Each tier in the Inner Beauty Circle will unlock benefits such as free products, exclusive content, shipping offers and more. When you enter a new tier, you will receive an email notifying you of the perks you have unlocked. You can also view your available perks via the Inner Beauty Circle dashboard. Selecting a perk will display instructions for how to redeem the gift and these can be found on the dashboard under ‘Your rewards’.

Redeemable Rewards: As you accumulate Inner Beauty Points, you can choose to redeem them for $5, $10, $15 or $20 vouchers - these vouchers will provide you with a promotional code that can then be applied at checkout as a discount on your next order. These vouchers can be redeemed via the Inner Beauty Circle dashboard.

$5, $10, $15, $20 voucher
Once you reach eligible points, pre-set vouchers will appear redeemable under the ‘All rewards’ section of the dashboard. Simply click ‘View’ —> ‘Redeem’ —> the you can click ‘Apply code’ or copy and paste it at checkout.

Spend points at checkout
You can also choose to spend points at the checkout. Once you have at least 500 points, if you are logged into your loyalty account, you’ll have the option to redeem your points starting at $5 voucher = 500 points and going up in increments of $1=100 points. You’ll be able to use the points slider to nominate how many points you would like to spend, and redeem and apply the discount directly at the checkout.
Note: You will be unable to spend points at checkout with subscription products in your cart. 

Are my free gifts refundable or exchangeable?

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No, free gifts are not able to be refunded or exchanged. For more information, please read our Inner Beauty Circle Program Terms and Conditions here.

What are the special gifts with purchase? Will I always have access to them?

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Upon entry into HARVEST and GLOW tiers, you’ll be eligible to receive a free gift for reaching the next level of our loyalty program. Be sure to check our Inner Beauty Circle page under ‘THE TIERS’ table, as gifts can change from time to time.

Does the code for my free gift or vouchers expire?

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Yes, all free gifts are subject to a 6 month validity period once redeemed and all reward vouchers are subject to a 12 month validity once redeemed for points via the Inner Beauty Circle dashboard. After your redemption code has been issued via the dashboard, if the reward voucher or free gift is not used via our online store before the expiry date, the reward voucher or free gift will no longer be redeemable and the use period cannot be extended.

Can I earn points by buying the Beauty Chef's products at a retailer or spa/salon?

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Points can only be earned by making a purchase on thebeautychef.com online store, whilst being logged in to your Inner Beauty Circle account.

When do I see my point adjustments?

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Your points can be viewed in the Program widget here, and you will also receive an email notification when you have taken a new action and earned points.

What can I do if I have any questions about my points, status or account

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You can get in touch with our customer service team by emailing us at info@thebeautychef.com or checking if we’re available for live chat through www.thebeautychef.com

Is the Inner Beauty Circle available to customers outside of the AU/US?

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At this stage, the Inner Beauty Circle is only available to customers in Australia or the United States.

How can I earn points with my product reviews?

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To earn points for reviewing a product, you must first be a loyalty member, then purchase a product with your loyalty account email. 30 days after you have made a purchase, you will receive an email asking you to review your recent purchase. You can only earn points for reviewing a product via this email as it ensures you are recognised as a verified buyer. Please allow up to 10 business days for your points to be rewarded to your account once your review has been submitted. If you review a product on site by using the form within a product page, you will not be rewarded points so be sure to keep an eye on your inbox for the review request email.

How do I redeem my points?

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Spend points at checkout: You can also choose to spend points at the checkout. Once you have at least 500 points, if you are logged into your loyalty account, you’ll have the option to redeem your points starting at $5 voucher = 500 points. Then redeem and apply the discount directly at the checkout.

$5, $10, $15, $20 voucher: Once you reach an eligible number of points, vouchers will appear redeemable under the ‘All rewards’ section of the dashboard. Simply click ‘View’ —> ‘Redeem’ —> then you can click ‘Apply code’ or copy and paste it at checkout. You can access your unclaimed rewards at any time under the section ‘Your rewards’ in your loyalty dashboard. This is where free gifts for entering a new tier will sit, along with vouchers you have redeemed for points. Both can be claimed by using the code provided at checkout.

Not all loyalty rewards are able to be redeemed against your subscriptions. 

Our loyalty program only allows for a $10 voucher to be used with subscriptions at checkout. You must use your points to redeem the specific subscriptions voucher (known as a ‘Subscription Only Voucher - $10’) before applying the code at either the checkout, or within your account dashboard towards an upcoming payment.

Do purchases made prior to my rewards opt-in count towards my point earnings

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Unfortunately not – you’ll only be eligible to receive points on purchases made after becoming a member. But we’ll gift you 350 points just for signing up!

Is there a limit to the number of points I can earn?

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There is no limit to the number of points you can earn, however points and rewards do have an expiry date.

Points: Inner Beauty Circle points expire and are removed from your balance 12 months after the earn activity date. Your Inner Beauty points balance may go up or down on a daily basis as credits are earned or expire. Inner Beauty Circle members will unlock the next tier as soon as they have earned enough Inner Beauty points in the preceding 12 month period. Eligibility to upgrade is reviewed every day.

Rewards: All free gifts are subject to a 6 month validity period once redeemed and all reward vouchers are subject to a 12 month validity once redeemed for points via the Inner Beauty Circle dashboard. After your redemption code has been issued via the Dashboard, if the reward voucher or free gift is not used via our online store before the expiry date, the reward voucher or free gift will no longer be redeemable and the use period cannot be extended.

What If I accidentally used a different email at checkout, do I still get my points?

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In this case, please email info@thebeautychef.com with your order number, order email and the email address associated with your loyalty membership and we will assist you in assigning the points manually.

What happens to my earned points If I cancel my order?

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Cancelled/ refunded orders are not eligible to earn points, so points will be removed from your account after your order is cancelled.

Can I use my loyalty rewards with my subscription order?

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Unfortunately, any cart with a subscription product/s in it is not eligible for discounts, other than those applicable to the subscription program.


You can use your points to redeem a $10 voucher (1000 points) to use on subscriptions only. Simply select this option via your loyalty dashboard. 

Subscriptions

When will my subscription order be delivered?

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Once you’ve set up automatic recurring payments at your chosen frequency (every 30, 60 or 90 days), your order will be processed and sent out on the next business day after each payment has been received. 

 All subscription orders qualify for free shipping and take 3–10 business days to be delivered.

Why can't I add a discount code when I add a one-off product to my subscription order?

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Any cart with a subscription product/s in it is not eligible for discounts other than those applicable to the subscription program. To redeem a discount code on a one-off product purchase, you’ll need to create a unique order that is separate from their subscription order. As we offer free shipping, no extra cost is incurred by doing this.

What is a Beauty Chef subscription?

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When it comes to beauty and wellbeing, consistency is key, so we’ve made it easier for you to receive your gut and skin health products regularly so you can set, and forget. 

A Beauty Chef subscription is recurring order, billed and shipped automatically at the chosen frequency, until cancelled or skipped.

How does the subscription program work?

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Instead of buying a product as a one-off purchase and having to reorder each time you run out, you can purchase your chosen product/s as a subscription – setting up automatic recurring payments and deliveries at your chosen frequency; every 30, 60 or 90 days.

When subscribing to any single products, you’ll receive 10% off and pay upfront for the first delivery, plus anything else you wish to add to your cart.

Depending on your chosen delivery frequency, we’ll send you a reminder with your upcoming order showing the items, price and expected delivery date and you’ll automatically be billed to your authorised payment method, unless cancelled earlier than 3 days before the renewal date.

For every recurring order, you’ll also earn Inner Beauty Points if you are part of our Inner Beauty Circle Loyalty Program. Find out more about our loyalty program here.

Note that subscriptions can be skipped, adjusted or cancelled at any time via your customer account dashboard which you can log into here.

How do I subscribe to a product or start a subscription?

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When browsing The Beauty Chef website, you’ll be able to select ‘Subscribe & Save’ when choosing a single product or ‘Subscribe’ when choosing a value bundle where subscription is available. 

The first step is to pick your size and/or flavour (if applicable) and nominate the quantity.

Then, choose how often you would like to receive the product; every 30, 60 or 90 days.                  

Note that you can continue to browse the website for any further products you would like to add to purchase. Complete your order by following the steps to the checkout.

Read more about our subscription offering  here. 

How do I cancel a subscription?

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Cancel a subscription at any time by logging in to your customer account dashboard. Simply click ‘Cancel’ beside the product you wish to stop under the ‘actions’ column. Or, select ‘Cancel Entire Subscription’ if you wish to cancel all products. Note that you will be prompted to give a reason as to why you are cancelling. Select an answer from the list in order to cancel the subscription. You will also be given the option to add any further comments at this point; alternatively you can simply click ‘Cancel Subscription’.

What payment methods are available when subscribing to a product?

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At this stage, only credit cards and PayPal can be used to pay when subscribing to a product. 

Can I pay for a subscription using AfterPay?

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No, unfortunately payments via AfterPay are not currently supported for subscriptions.  

Can I use any other quick payment methods like Apple Pay, Google Pay or Shop Pay to pay for my subscription?

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No, unfortunately these payment methods are not currently compatible with subscription orders.

Our secure checkout supports credit cards and PayPal when subscribing.

How do I change the shipping address of a subscription?

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You can change the shipping address of your subscriptions simply by logging into your account and accessing your account dashboard. 


You will see a list of your subscriptions in a table and above this table you will find your ‘Ships To’ address. To change your shipping address, simply click ‘Edit’. Type in the address you wish to change it to and click ‘Update Address’.

Can I add products to my subscription?

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Yes, you can! You can add products to a current subscription via your account dashboard.

Above the subscription you will see a pink button saying ‘Add Product’. Clicking on this will take you to a catalogue of our products where you can select which products you wish to include in your subscription.

Note that if you choose to shop directly from the ‘Shop All’ page and choose the ‘Subscribe’ option, this will create a new subscription that will be on a different schedule to any existing recurring orders within your account.

How do I change the delivery date?

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You can change the delivery date of a subscription via your account dashboard.

You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your next delivery date. 

All recurring payments will occur 30, 60 or 90 days from the new selected date based on your chosen frequency.

How do I change the delivery frequency?

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You can change the frequency of a subscription via your account dashboard.

You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your delivery frequency. You can choose from 30, 60 or 90 days.

Can I pause or skip a shipment of my subscription?

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You won’t be able to pause your subscription, but you will be able to skip your next shipment. In your customer account next to the subscription you wish to change, click on ‘Edit’ under the ‘Actions’ column. Here you will be able to see and edit the following: quantity, delivery address, and product variant (if applicable). You will also be able to skip your next shipment, or cancel it entirely.

Will I earn loyalty points on subscription orders?

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All subscription orders and renewals are eligible to receive loyalty points in accordance with your current loyalty level.

As long as you are logged into the same account as your loyalty membership, then points will be accrued every time an order is processed or renewed and can be found in your loyalty dashboard as per normal.

Accrued points can be redeemed inside the loyalty dashboard for vouchers. These can be used for one-off orders or against new or upcoming subscription payments—this is called a ‘Subscription Only Voucher - $10’.

How do I redeem a loyalty reward on a subscription order?

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Not all loyalty rewards are able to be redeemed against your subscriptions. 

Our loyalty program only allows for a $10 voucher to be used with subscriptions at checkout. You must use your points to redeem the specific subscriptions voucher (known as a ‘Subscription Only Voucher - $10’) before applying the code at either the checkout, or within your account dashboard towards an upcoming payment.

How do I login to my subscriptions dashboard?

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You can log into your subscription dashboard by clicking on the account icon in the top right hand corner of the website.

Can I add one-time purchases to a subscription order?

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Customers can purchase both one-off products and recurring subscription products in the same transaction. Only products that have been subscribed to will be billed and shipped on an ongoing basis (at your chosen frequency). Please note that only subscription discount codes will be valid within these carts.

Can I subscribe via Your Remedy?

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No, unfortunately subscribing to products is unavailable when purchasing via the Your Remedy quiz results page.

What if my payment is unsuccessful, or my credit card is declined?

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If an order fails to capture payment, or the credit card is declined, an email will be sent out notifying you. Every three days we will attempt to debit the payment details linked to your subscription. After three unsuccessful attempts, we will cancel your subscription. A customer will only be notified of the failed payments on the first and last attempt.

Why can’t I use a discount or promotion code with my subscription order?

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Unless stated, no other offer, discount or promotion code is able to be used when subscribingunless you are redeeming reward points for the specific ‘Subscription-Only Voucher’ via our loyalty program. 

Our subscription offer already includes 10% off all single-product orders, plus free shipping and loyalty points earned. You are free to use any valid, unexpired promotion code on a standard one-off purchase during the offer window. 

Generic non-subscription loyalty vouchers ($5, $10, $15, $20) are also ineligible to be used when subscribing to a product/s.

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

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The cut off for ongoing subscription adjustments (for example: skip shipment, cancellations, order restarts, address and product type changes) must be made through your customer account dashboard at least 3 days before your next payment schedule.

Orders can not be edited, cancelled or refunded once the order has been processed.

Notification of your next subscription order will be sent out 3 days before your next payment schedule to remind you.

Online Gifting

How do I send a product as a gift?

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Choose the products you would like to send as a gift and add these to your cart. On the checkout  page, tick the ‘PURCHASING AS A GIFT?’ option and add a personalised message with the recipient’s email address. Add the address that you would like the gift to be delivered to.

Be sure to enter your email AND your friend’s email in the correct fields. Then, complete your payment.

Once the  products are delivered to your friend or loved one, an email will be sent to their email address letting them know that they’ve been sent a gift. The email also contains your personalised message, plus a guide to the products you’ve selected for them.

Will my gift be gift-wrapped?

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No, unfortunately we are unable to offer gift wrapping as an option at the moment. However, our products come neatly wrapped and make for a pleasant gifting experience.

How will I know when the recipient has received their gift?

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You can track the order using the tracking link provided in the shipping confirmation email that you will receive once the order has been dispatched.

Similarly, you can track the order via our tracking page tracking page, which can be found in the footer of our site.

You’ll receive an email when the gift has been delivered to the recipient.

Will I earn loyalty points with online gifting?

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All online gifting orders are eligible to receive loyalty points in accordance with the loyalty level of the purchasing customer (not the recipient). Points can be found in your loyalty dashboard as per normal.

Can I use discount codes with e-Gifting?

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Yes! You can use a discount code as long as your cart meets the requirements of the particular code.

How can I check the delivery status of my gift?

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You can check the status of your delivery by using the ‘Track Your Order’ link in the footer of our site.Simply type in the tracking number that was included in your shipping confirmation email to find out where your order is at and when you can expect it to be delivered.

 

You’ll also receive an email when the gift has been delivered to the recipient.

Can I make changes to the address, personalised message or products I’ve chosen after purchasing?

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Once placed, an order cannot be altered. Customers are therefore responsible for providing the correct information at checkout. This includes the recipient's shipping address and email address. 

Can my friend return the products if they don’t want them?

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The Beauty Chef accepts online gifting returns provided they meet the requirements of our returns policy.

Can I use the online online gifting service with my subscription program?

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No, unfortunately our subscription program cannot be used alongside our online gifting service.

GLOW Inner Beauty Powder

Does GLOW SUPERCHARGED taste different?

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GLOW SUPERCHARGED still has the same wild berry flavour that you know and love, but thanks to the addition of some powerful new ingredients like pomegranate peel extract and Kakadu plum and our more potent fermentation process, you'll notice some delicious tropical notes coming through too.

Can I take GLOW with other Beauty Chef products?

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You can absolutely combine The Beauty Chef products together. SLEEP and GUT PRIMER can be taken as per the label directions for use, and the remainder of the range can be taken up to two serves daily.  These can be consumed either together or individually – in filtered water, coconut water, juices or smoothies. Recommended servings can be found on the bottle/jar.

When is the best time of day to take GLOW Supercharged?

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GLOW Supercharged can be taken at any time of the day that suits you, it can be taken in water, smoothies or mixed into cold or room temperature food.

GLOW SUPERCHARGED looks different to my old GLOW, why?

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GLOW now has more natural beta-carotene, more zinc and vitamin C, and it contains B group vitamins from organic sprouted quinoa. This means the overall appearance of GLOW SUPERCHARGED is slightly different and has a more orange tone than previously. If you see small droplets of orange on the sides of your glass or in your yoghurt, this is the natural beta carotene, and you may also see the small purple grains from the anthocyanins. All of these are completely normal and to be expected given the changes to the formulation.

How is the SUPERCHARGED FORMULA different?

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GLOW SUPERCHARGED has been updated to increase the amount of key skin-loving nutrients vitamins A, C and zinc. It now contains 50% of your RDI of zinc, 81% of your RDI of vitamin C and 16.7% of your RDI of provitamin A (derived from natural beta-carotene sources including Dunaliella salina). Additionally, organic sprouted quinoa (Panmol®) has been included to provide a naturally derived source of B group vitamins specifically activated niacinamide (vitamin B3) 24% of your RDI and 25% of your RDI of biotin. Plus, the new formula contains more probiotics and postbiotics due to our more potent fermentation process. GLOW is now stronger than before and contains more ingredients for skin health.

Does GLOW take the place of a probiotic?

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Our products are wholefood supplements that contain probiotics and postbiotics, rather than probiotic supplements. Whilst probiotics are an important part of The Beauty Chef’s Inner Beauty Products, they are just one element that contributes to the many benefits. Our point of difference is our exclusive Flora Culture™ fermentation process. While probiotics you may find in the supermarket often only carry one or two species or strains, our formulas offer multiple, natural, food-based strains to help encourage microbial diversity. The addition of prebiotic-rich ingredients also helps to nourish the beneficial bacteria in your gut to further boost and balance digestive health. If you are experiencing a medical condition whereby your health practitioner has recommended a particular strain or species at a certain level, you may need additional supplementation.

Why doesn’t GLOW completely dissolve?

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As all of our Inner Beauty products have been formulated using only natural, plant-based whole foods which have been bio-fermented; the products will always be slightly thicker or grainier than a synthetic product. Many customers enjoying blending GLOW with coconut water or smoothies. Otherwise you may like to try mixing it with your favourite yoghurt for some added flavour and texture.

Can I mix GLOW in a hot drink?

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No, we recommend that you avoid adding GLOW to warm or heated substances as this may deplete the high levels of beneficial bacteria; instead enjoy it in cool or room temperature beverages such as water, coconut water, juice, a protein shake or smoothie, or even in yoghurt or overnight oats. GLOW should be stored in the fridge and be consumed within 90 days of opening.

Can men use GLOW?

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Yes, both men and women can take GLOW.

Does GLOW contain fructose?

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GLOW is produced from natural, plant-based, whole foods that are naturally low in fructose. Furthermore, the fermentation process reduces fructose as the bacteria metabolise the sugars and causes the foods to become much more digestible and tolerated. GLOW is also an approved “FODMAP Friendly” product and is therefore suitable for use if you have a FODMAP intolerance. 

Does GLOW contain flavouring? What type?

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Yes, GLOW contains natural wild berry flavour.

Is GLOW FODMAP friendly?

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GLOW is suitable for people on a low FODMAP diet and is certified with FODMAP Friendly.

Is GLOW suitable for vegans and vegetarians?

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Yes, GLOW does not contain animal-derived ingredients.

Is GLOW dairy-free?

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Yes. GLOW does not contain dairy or ingredients derived from dairy.

Is GLOW Inner Beauty Essential gluten-free?

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Yes. GLOW does not contain gluten or ingredients derived from gluten-containing grains.

What Is the Best Way to Take Glow™?

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GLOW Inner Beauty Powder™ can be taken on an empty stomach or with food – it doesn't really matter. It can be mixed into a smoothie, made into protein balls (visit our recipe page here), or mixed into a glass of water before breakfast or for a mid-morning/afternoon snack.

Does Glow™ Contain Fibre?

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GLOW™ is rich in soluble fibre, which is fuel for the good bacteria in the gut, as well as helping to sweep the intestines clean.

If I Take Glow™, Do I Still Need to Take My Multi, Zinc and Other Nutrients?

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Without a detailed health history, it is difficult to determine if GLOW™ is the only nutritional supplementation that you need. For that reason, if you have been advised to take your other supplements by a healthcare practitioner, then you will need to discuss with them the best course of action to take. On the other hand, if the nutrients that you are taking have been self-prescribed, then it’s possible you could try just taking GLOW™ and see how you feel.  

Does Glow Contain Hormones?

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GLOW™ is a completely natural whole food supplement that doesn’t have any added hormones. While it doesn't have any added oestrogen, it does consist of foods such as lentils, chickpeas and mung beans that naturally contain low levels of healthy phytoestrogens.

  

CLEANSE Inner Beauty Powder

Does Cleanse Contain Fibre?

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It is rich in soluble fibre, which is fuel for the good bacteria in the gut, as well as helping to sweep the intestines clean. 

Is the Cleanse Powder/Program Safe to Use with Type 2 Diabetes?

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CLEANSE is made from whole foods that are naturally low in fructose. It is usually fine to use if you have type 2 diabetes, but everyone is different. Therefore we always suggest that you consult your healthcare practitioner before commencing these products. In addition, always start the product at a reduced dose of 1/8 tsp and gradually increase until you are at the full recommended dose. This allows you to monitor your blood sugar levels closely. 

I Have Just Started the 14-day CLEANSE Program and I Am Feeling Really Tired and Worse than Normal.

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CLEANSE contains herbs and nutrients that are designed to gently support your body’s own natural detoxification processes. For some people who have never done a CLEANSE before, this may present with certain symptoms – including mild headaches, minor skin breakouts, fatigue, moodiness and mild general aches and pains.

These are all signs that the body’s elimination and detoxification pathways are overwhelmed by the cleaning process. They can also be the effects of withdrawal from a food or chemical. A common example is the headache people experience when they stop caffeine. 

While these signs and symptoms are an indication that the 14-day CLEANSE program is working, they aren't necessary and can be uncomfortable. So what can we do about them?

At any stage, if you are feeling too uncomfortable, reduce the dose of the CLEANSE Inner Beauty Powder to half. Once the symptoms have subsided, then you can resume at the full dose. Other things to try include:

  • Increasing your water intake. You should be drinking at least 2 litres of fresh filtered water on this program, but some people may need more. Increase to 2.5 litres and even 3 litres if the detox symptoms are still strong. 
  • Reducing the intensity of your exercise, especially if you are feeling fatigued during the program.

Since Taking CLEANSE I Have Been Experiencing Digestive Complaints – Bloating, Flatulence, Discomfort, Etc. What Does This Mean?

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It is very rare, but occasionally CLEANSE may cause some digestive discomfort when first starting. 

Firstly, if your body isn't used to the level of fibre that it contains, then it can cause some initial bloating and flatulence when you first start taking it. In addition, CLEANSE is an effective probiotic and prebiotic, and when you first start taking these, they can also cause bloating and discomfort as your own internal bowel flora adjust. 

Inner Beauty Boosts

Why should I add Inner Beauty Boosts to my Inner Beauty Regime?

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The Inner Beauty Boosts™ are fermented, probiotic concentrates that offer targeted nutritional support for specific skin concerns.

COLLAGEN is designed to provide digestive support, improve skin firmness and elasticity and fight free radicals.

HYDRATION provides electrolytes for the skin and whole-body hydration.

ANTIOXIDANT is rich in natural enzymes to aid digestive health and antioxidants to mop up free radicals and protect the skin from cellular damage.
The bioactive formulas contain more than six billion naturally occurring prebiotics and probiotics per 15ml serve, to balance the digestive tract and boost skin vitality. 

COLLAGEN Inner Beauty Boost

Is COLLAGEN Inner Beauty Boost gluten free?

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Yes, COLLAGEN SUPERCHARGED does not contain gluten or ingredients derived from gluten-containing grains.

Is COLLAGEN dairy free?

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Yes, COLLAGEN does not contain dairy or ingredients derived from dairy.

Is COLLAGEN suitable for vegans and vegetarians?

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Yes, COLLAGEN does not contain animal-derived ingredients.

Is COLLAGEN FODMAP-friendly?

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Yes, COLLAGEN is suitable for people on a low FODMAP diet and is certified as FODMAP Friendly.

Does COLLAGEN contain flavouring? What type?

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Yes, COLLAGEN SUPERCHARGED contains natural wild berry and bitter flavours.

Can men use COLLAGEN?

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Yes, both men and women can take COLLAGEN SUPERCHARGED.

What is the best time of day to take COLLAGEN Supercharged?

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COLLAGEN SUPERCHARGED can be taken at any time of the day that suits you, it can be taken in water, smoothies or mixed into cold or room temperature food.

Can I mix COLLAGEN in a hot drink?

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No, we recommend that you avoid adding COLLAGEN to warm or heated substances as this may deplete the levels of beneficial bacteria; instead enjoy it in cool or room temperature beverages such as water, coconut water, juice, a protein shake or smoothie. COLLAGEN should be stored in the fridge and be consumed within 45 days of opening.

Can I take COLLAGEN with other Beauty Chef products?

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Yes, you can absolutely combine The Beauty Chef products together. SLEEP and GUT PRIMER can be taken as per the label directions for use, and the remainder of the range can be taken up to two serves daily. These can be consumed either together or individually – in filtered water, coconut water, juices or smoothies. Recommended serving sizes can be found on the bottle/jar.

Is COLLAGEN safe to use when pregnant and/or breastfeeding?

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Unfortunately, as indicated on the label, this product is not suitable for use in pregnancy or while breastfeeding. As there is insufficient evidence available to recommend the use of pomegranate fruit peel (high in ellagic acid) in pregnancy and breastfeeding, we recommend speaking with your healthcare professional if you wish to take this product.

Does COLLAGEN take the place of a probiotic?

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Our products are wholefood supplements that contain probiotics and postbiotics, rather than probiotic supplements. Whilst probiotics are an important part of The Beauty Chef’s Inner Beauty Products, they are just one element that contributes to the many benefits. Our point of difference is our exclusive Flora Culture™ fermentation process. While probiotics you may find in the supermarket often only carry one or two species or strains, our formulas offer multiple, natural, food-based strains to help encourage microbial diversity. The addition of prebiotic-rich ingredients also helps to nourish the beneficial bacteria in your gut to further boost and balance digestive health. If you are experiencing a medical condition whereby your health practitioner has recommended a particular strain or species at a certain level, you may need additional supplementation.

How is the SUPERCHARGED FORMULA different? Why did you change the formulation?

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While many of the original ingredients remain the same, COLLAGEN SUPERCHARGED now contains more fermented papaya for gut loving goodness, as well as more zinc and vitamin C. COLLAGEN used to contain 7.5 mg of zinc (62.5% of the Australian RDI) and 10 mg of vitamin C (25% of the Australian RDI) per 15mL serving while COLLAGEN SUPERCHARGED now contains 8 mg of zinc (67% of the Australian RDI) and 41 mg (102% of the Australian RDI) of vitamin C. Vitamin C is needed for collagen production to keep skin looking plump and smooth while zinc helps to improve skin structure and promote healthy hair and nails. This SUPERCHARGED formulation contains more organic ingredients as we’ve been able to source organic super berries – goji, acai and maqui. We have also added gotu kola leaf extract, redcurrant and blackcurrant extracts, Queen garnet plum as well as our own trademark strain of probiotic – Lactobacillus rhamnosus GUT5Y™. We have also refined our process to bring more fermented gut loving goodness to our formulas. This means that our formulations deliver enhanced gut-skin benefits as well as improving the digestibility and bioavailability of the wholefoods being fermented. All of these add up to COLLAGEN SUPERCHARGED delivering more gut and skin loving benefits.

Does COLLAGEN SUPERCHARGED taste different?

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We have worked hard to keep the flavour of COLLAGEN SUPERCHARGED as true to original COLLAGEN as possible, however due to some formulation changes – such as the increase in fermented papaya – the flavour profile is slightly different. We know how much our customers love the taste of this skin-loving elixir, so we hope we’ve done the original COLLAGEN justice – while also being able to increase the gut-loving goodness of the final formulation.

ANTIOXIDANT Inner Beauty Boost

Is ANTIOXIDANT Inner Beauty Boost gluten free?

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Yes, ANTIOXIDANT SUPERCHARGED does not contain gluten or ingredients derived from gluten-containing grains.

Is ANTIOXIDANT dairy free?

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Yes, ANTIOXIDANT does not contain dairy or ingredients derived from dairy.

Is ANTIOXIDANT suitable for vegans and vegetarians?

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Yes, ANTIOXIDANT does not contain animal-derived ingredients.

Is ANTIOXIDANT FODMAP-friendly?

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Yes, ANTIOXIDANT is suitable for people on a low FODMAP diet and is certified as FODMAP Friendly.

Does ANTIOXIDANT contain flavouring? What type?

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Yes, ANTIOXIDANT SUPERCHARGED contains natural strawberry flavour.

Can men use ANTIOXIDANT?

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Yes, both men and women can take ANTIOXIDANT SUPERCHARGED.

What is the best time of day to take ANTIOXIDANT Supercharged?

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ANTIOXIDANT SUPERCHARGED can be taken at any time of the day that suits you, it can be taken in water, smoothies or your favourite drink.

Can I mix ANTIOXIDANT in a hot drink?

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No, we recommend that you avoid adding ANTIOXIDANT to warm or heated substances as this may deplete the levels of beneficial bacteria; instead enjoy it in cool or room temperature beverages such as water, coconut water, juice, a protein shake or smoothie. ANTIOXIDANT should be stored in the fridge and be consumed within 45 days of opening.

Can I take ANTIOXIDANT with other Beauty Chef products?

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Yes, you can absolutely combine The Beauty Chef products together. SLEEP and GUT PRIMER can be taken as per the label directions for use, and the remainder of the range can be taken up to two serves daily. These can be consumed either together or individually – in filtered water, coconut water, juices or smoothies. Recommended serving sizes can be found on the bottle/jar.

Is ANTIOXIDANT safe to use when pregnant and/or breastfeeding?

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Unfortunately, as indicated on the label, this product is not suitable for use in pregnancy or while breastfeeding. As there is insufficient evidence available to recommend the use of pomegranate fruit peel (high in ellagic acid) in pregnancy and breastfeeding, we recommend speaking with your healthcare professional if you wish to take this product.

Does ANTIOXIDANT take the place of a probiotic?

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Our products are wholefood supplements that contain probiotics and postbiotics, rather than probiotic supplements. Whilst probiotics are an important part of The Beauty Chef’s Inner Beauty products, they are just one element that contributes to the many benefits. Our point of difference is our exclusive Flora Culture™ fermentation process. While probiotics you may find in the supermarket often only carry one or two species or strains, our formulas offer multiple, natural, food-based strains to help encourage microbial diversity. The addition of prebiotic-rich ingredients also helps to nourish the beneficial bacteria in your gut to further boost and balance digestive health. If you are experiencing a medical condition whereby your health practitioner has recommended a particular strain or species at a certain level, you may need additional supplementation.

How is the SUPERCHARGED FORMULA different? Why did you change the formulation?

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While many of the original ingredients remain the same, ANTIOXIDANT SUPERCHARGED now contains more fermented papaya than before, as well as selenium, vitamin C and elderberry extract for a healthy functioning immune system. We’ve kept herbal extracts such as green tea and pomegranate fruit peel for their known antioxidant effects and added apple cider vinegar for more gut loving goodness. ANTIOXIDANT SUPERCHARGED now contains 66% of your RDI of vitamin C and 16% of your RDI of selenium—both of which help to protect your cells from free radical damage, supercharging the protective benefits of ANTIOXIDANT. We have also refined our process to bring more fermented gut loving goodness to our formulas. This means that our formulations deliver enhanced gut-skin benefits as well as improving the digestibility and bioavailability of the wholefoods being fermented. We have also added our own trademarked strain of probiotic, Lactobacillus rhamnosus GUT5Y™. All of these add up to ANTIOXIDANT SUPERCHARGED delivering more gut and skin loving benefits.

ANTIOXIDANT SUPERCHARGED looks different to my old ANTIOXIDANT, why?

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One of the formulation changes we made was to include elderberry as it helps to support a healthy immune system. This addition brings a pink hue to this delicious elixir while the increase in fermented ingredients brings a slightly hazy appearance to the finished product.

Does ANTIOXIDANT SUPERCHARGED taste different?

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We have made some advancements in our exclusive Flora Culture™ fermentation process which has enabled us to increase the amount of fermented ingredients included in ANTIOXIDANT. As fermented ingredients tend to have a slightly sour or acidic flavour, we have had to make a few formulation changes to ensure ANTIOXIDANT SUPERCHARGED continues to be as delicious as it has always been.

ADAPTOGEN Inner Beauty Boost

What is Ashwagandha?

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Ashwagandha is also known as withania, Indian ginseng or winter cherry. It is a traditional herb used in Ayurvedic and Western herbal medicine.

Does ADAPTOGEN take the place of a probiotic?

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Our products are wholefood supplements that contain probiotics and postbiotics, rather than probiotic supplements. Whilst probiotics are an important part of The Beauty Chef’s Inner Beauty Products, they are just one element that contributes to the many benefits. Our point of difference is our exclusive Flora Culture™ fermentation process. While probiotics you may find in the supermarket often only carry one or two species or strains, our formulas offer multiple, natural, food-based strains to help encourage microbial diversity. The addition of prebiotic-rich ingredients also helps to nourish the beneficial bacteria in your gut to further boost and balance digestive health. If you are experiencing a medical condition whereby your health practitioner has recommended a particular strain or species at a certain level, you may need additional supplementation.

Is ADAPTOGEN SUPERCHARGED safe to use when breastfeeding?

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Unfortunately there is insufficient evidence regarding the safety of holy basil during breastfeeding so we recommend speaking with your healthcare professional if you wish to take this product.

Is ADAPTOGEN safe to use when pregnant?

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Unfortunately, as indicated on the label, this product is not suitable for use in pregnancy. In traditional systems of medicine such as Ayurveda, the adaptogenic herb withania is not recommended for use in pregnancy. We recommend checking with your healthcare professional if you wish to take this product.

Can I take ADAPTOGEN with other Beauty Chef products?

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Yes, you can absolutely combine The Beauty Chef products together. SLEEP and GUT PRIMER can be taken as per the label directions for use, and the remainder of the range can be taken up to two serves daily. These can be consumed either together or individually – in filtered water, coconut water, juices or smoothies. Recommended serving sizes can be found on the bottle/jar.

Can I mix ADAPTOGEN in a hot drink?

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No, we recommend that you avoid adding ADAPTOGEN to warm or heated substances as this may deplete the levels of beneficial bacteria; instead enjoy it in cool or room temperature beverages such as water, coconut water, juice, a protein shake or smoothie. ADAPTOGEN should be stored in the fridge and be consumed within 45 days of opening.

What is the best time of day to take ADAPTOGEN Supercharged?

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ADAPTOGEN SUPERCHARGED can be taken at any time of the day that suits you, however as ADAPTOGEN SUPERCHARGED includes B group vitamins, we suggest taking it before 3pm. B vitamins can be stimulating and are included to assist with energy production which is why we suggest consuming ADAPTOGEN in the morning or early afternoon.

Can men use ADAPTOGEN?

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Yes, both men and women can take ADAPTOGEN SUPERCHARGED.

Is ADAPTOGEN FODMAP-friendly?

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Yes, ADAPTOGEN is suitable for people on a low FODMAP diet and is certified as FODMAP Friendly.

Does ADAPTOGEN contain flavouring? What type?

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Yes, ADAPTOGEN SUPERCHARGED contains natural raspberry and kola nut flavours.

Is ADAPTOGEN suitable for vegans and vegetarians?

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Yes, ADAPTOGEN does not contain animal-derived ingredients.

Is ADAPTOGEN dairy free?

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Yes, ADAPTOGEN does not contain dairy or ingredients derived from dairy.

Is ADAPTOGEN Inner Beauty Boost gluten free?

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Yes, ADAPTOGEN SUPERCHARGED does not contain gluten or ingredients derived from gluten-containing grains.

HYDRATION Inner Beauty Boost

Is HYDRATION Inner Beauty Boost gluten free?

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Yes, HYDRATION SUPERCHARGED does not contain gluten or ingredients derived from gluten-containing grains.

Is HYDRATION dairy free?

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Yes, HYDRATION does not contain dairy or ingredients derived from dairy.

Is HYDRATION suitable for vegans and vegetarians?

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Yes, HYDRATION does not contain animal-derived ingredients.

Is HYDRATION FODMAP-friendly?

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Yes, HYDRATION is suitable for people on a low FODMAP diet and is certified as FODMAP Friendly.

Does HYDRATION contain flavouring? What type?

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Yes, HYDRATION SUPERCHARGED contains natural coconut flavour, but we’ve also included fermented coconut water and cucumber, as well as Australian finger lime.

Can men use HYDRATION?

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Yes, both men and women can take HYDRATION SUPERCHARGED.

What is the best time of day to take HYDRATION Supercharged?

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HYDRATION SUPERCHARGED can be taken at any time of the day that suits you, it can be taken in water, smoothies or your favourite drink.

Can I mix HYDRATION in a hot drink?

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No, we recommend that you avoid adding HYDRATION to warm or heated substances as this may deplete the levels of beneficial bacteria; instead enjoy it in cool or room temperature beverages such as water, coconut water, juice, a protein shake or smoothie. HYDRATION should be stored in the fridge and be consumed within 45 days of opening.

Can I take HYDRATION with other Beauty Chef products?

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Yes, you can absolutely combine The Beauty Chef products together. SLEEP and GUT PRIMER can be taken as per the label directions for use, and the remainder of the range can be taken up to two serves daily. These can be consumed either together or individually – in filtered water, coconut water, juices or smoothies. Recommended serving sizes can be found on the bottle/jar.

Is HYDRATION safe to use when pregnant?

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Unfortunately, as indicated on the label, this product is not suitable for use in pregnancy. Whilst the ingredients in HYDRATION SUPERCHARGED may be consumed by pregnant women, we recommend speaking with your healthcare professional if you wish to take this product. It is also worth noting that it is not an electrolyte replacement drink and therefore we do not recommend it in place of electrolyte drinks which may have been prescribed for you during labour.

Is HYDRATION SUPERCHARGED safe to use when breastfeeding?

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Yes, HYDRATION SUPERCHARGED may be consumed when breastfeeding.

Does HYDRATION take the place of a probiotic?

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Our products are wholefood supplements that contain probiotics and postbiotics, rather than probiotic supplements. Whilst probiotics are an important part of The Beauty Chef’s Inner Beauty products, they are just one element that contributes to the many benefits. Our point of difference is our exclusive Flora Culture™ fermentation process. While probiotics you may find in the supermarket often only carry one or two species or strains, our formulas offer multiple, natural, food-based strains to help encourage microbial diversity. The addition of prebiotic-rich ingredients also helps to nourish the beneficial bacteria in your gut to further boost and balance digestive health. If you are experiencing a medical condition whereby your health practitioner has recommended a particular strain or species at a certain level, you may need additional supplementation.

How is the SUPERCHARGED FORMULA different? Why did you change the formulation?

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 While many of the original ingredients remain the same, HYDRATION SUPERCHARGED now contains more fermented coconut water than before, while we’ve also added refreshing finger lime, cucumber and magnesium. The final formulation contains 58mg of magnesium per 15mL serve (18% of the Australian RDI), which is important for nerve and muscle function as well as balancing the electrolytes in your cells—an important aspect of skin and body hydration. We’ve also supercharged this elixir by adding important trace minerals from Australian sea waters. We have also refined our process to bring more fermented gut loving goodness to our formulas. This means that our formulations deliver enhanced gut-skin benefits as well as improving the digestibility and bioavailability of the wholefoods being fermented. Combined, these changes boost the refreshment and hydration capabilities of this delicious concentrate—meaning more body and skin hydration, for you!

HYDRATION SUPERCHARGED looks different to my old HYDRATION, why?

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As HYDRATION SUPERCHARGED now contains more fermented coconut water as well as magnesium, fermented cucumber and finger lime, the product now has a slightly hazy appearance.

Does HYDRATION SUPERCHARGED taste different?

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While we have worked hard to keep HYDRATION SUPERCHARGED as true to its original flavour as possible, formulation changes mean that the final elixir tastes a little different. With more fermented coconut water, finger lime, cucumber and magnesium citrate—the product is slightly less sweet than what you may be used to as the magnesium naturally has a slightly tart, acidic taste.

When should I take HYDRATION SUPERCHARGED vs OMEGA ELIXIR?

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Although the words “dry” and “dehydrated” are often used interchangeably, when it comes to your skin, they are two very different things. We have a blog that delves into the details, but essentially, dry skin is linked to the lipids in your skin while dehydrated skin is linked to the amount of water in your skin. This means that sometimes, you may need to support your skin in both ways, ensuring it’s well hydrated, but also that you’re including good fats as well. HYDRATION SUPERCHARGED and OMEGA ELIXIR can be enjoyed together and like all of The Beauty Chef products, are designed to complement each other.

BODY Inner Beauty Powder

Does Body Take the Place of a Probiotic?

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BODY contains prebiotics (food for the good bacteria to thrive on) and probiotics (the actual good bacteria). So for many people, BODY may be enough to be their only probiotic supplement. Others, however, who have specific digestive issues may need more concentrated forms of probiotics or more specific strains. In these cases, BODY is excellent to use alongside a course of specific probiotic strains, as it feeds those strains and helps them to become established and flourish within the digestive tract.

Fermented foods are foods that have been through a process of lacto-fermentation in which natural bacteria feed on the sugar and starch in the food ,creating lactic acid. This process creates millions of friendly bacteria. BODY contains the following probiotics: L acidophilus, L plantarum, L rhamnosus, B lactis and B longum. 

I Already Take the GLOW™/CLEANSE Powders, Should I Also Take the Body Powder?

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We recommend BODY to people who want support in reaching and maintaining a healthy weight range. While it has some of the benefits of GLOW™ and CLEANSE, it is a specific approach for weight management and a healthy meal/snack replacement. 

Why Use Rice and Pea Protein Rather than Whey Protein?

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We have chosen the plant-based proteins rice and pea for three main reasons. 

1. They are a fantastic hypoallergenic protein source that most people can tolerate. Whey protein is based on dairy products and many people can be intolerant to it. 

2. Rice and pea proteins are suitable for anyone following a vegetarian diet. 

3. People are under the assumption that rice and pea proteins are inferior to whey when it comes to muscle building and weight management. However, studies have shown that this is incorrect. 

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