Subscribe and Save

Consistency is Key

Don’t let your busy schedule get in the way of glowing skin, gut health and wellbeing. Subscribe now to ensure you never skip a day. Make it a habit, simple daily rituals can have profound results.

How It Works

Subscribe and save 15% on single products, plus free shipping.*

Receive your products automatically every 30, 60 or 90 days.

Earn loyalty points on each delivery.

Never run out! You can
adjust, skip or cancel any time.

Manage Your Subscription

Support your skin and gut health daily

Frequently Asked Questions

What is a Beauty Chef subscription?

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When it comes to beauty and wellbeing, consistency is key, so we’ve made it easier for you to receive your gut and skin health products regularly so you can set, and forget. A Beauty Chef subscription is recurring order, billed and shipped automatically at the chosen frequency, until cancelled or skipped.

How does the subscription program work?

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Instead of buying a product as a one-off purchase and having to reorder each time you run out, you can purchase your chosen product/s as a subscription – setting up automatic recurring payments and deliveries at your chosen frequency; every 30, 60 or 90 days. When subscribing to any single products, you’ll receive 10% off and pay upfront for the first delivery, plus anything else you wish to add to your cart. Depending on your chosen delivery frequency, we’ll send you a reminder with your upcoming order showing the items, price and expected delivery date and you’ll automatically be billed to your authorised payment method, unless cancelled earlier than 3 days before the renewal date. For every recurring order, you’ll also earn Inner Beauty Points if you are part of ourInner Beauty Circle Loyalty Program. Find out more about our loyalty program here. Note that subscriptions can be skipped, adjusted or cancelled at any time via your customer account dashboard which you can log into here.

How do I subscribe to a product/ start a subscription?

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When browsing The Beauty Chef website, you’ll be able to select ‘Subscribe & Save’ when choosing a single product or ‘Subscribe’ when choosing a value bundle where subscription is available. The first step is to pick your size and/or flavour (if applicable) and nominate the quantity. Then, choose how often you would like to receive the product; every 30, 60 or 90 days. Note that you can continue to browse the website for any further products you would like to add to purchase. Complete your order by following the steps to the checkout. Read more about our subscription offering here.

When will my subscription order be delivered?

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Once you’ve set up automatic recurring payments at your chosen frequency (every 30, 60 or 90 days), your order will be processed and sent out on the next business day after each payment has been received. All subscription orders qualify for free shipping and take 3–10 business days to be delivered.

How do I cancel a subscription?

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Cancel a subscription at any time by logging into your customer account dashboard. Simply click ‘Cancel’ beside the product you wish to stop under the ‘actions’ column. Or, select ‘Cancel Entire Subscription’ if you wish to cancel all products. Note that you will be prompted to give a reason as to why you are cancelling. Select an answer from the list in order to cancel the subscription. You will also be given the option to add any further comments at this point; alternatively you can simply click ‘Cancel Subscription’.

What payment methods are available when subscribing to a product?

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At this stage, only credit cards and PayPal can be used to pay when subscribing to a product.

Can I pay for a subscription using AfterPay?

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No, unfortunately payments via AfterPay are not currently supported for subscriptions.

Can I use any other quick payment methods like Apple Pay, Google Pay or Shop Pay to pay for my subscription?

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No, unfortunately these payment methods are not currently compatible with subscription orders. Our secure checkout supports credit cards and PayPal when subscribing. Our secure checkout supports credit cards and PayPal when subscribing.

How do I change the shipping address of a subscription?

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You can change the shipping address of your subscriptions simply by logging into your account and accessing your account dashboard. You will see a list of your subscriptions in a table and above this table you will find your ‘Ships To’ address. To change your shipping address, simply click ‘Edit’. Type in the address you wish to change it to and click ‘Update Address’.

Can I add products to my subscription?

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Yes, you can! You can add products to a current subscription via your account dashboard. Above the subscription you will see a pink button saying ‘Add Product’. Clicking on this will take you to a catalogue of our products where you can select which products you wish to include in your subscription. Note that if you choose to shop directly from the ‘Shop All’ page and choose the ‘Subscribe’ option, this will create a new subscription that will be on a different schedule to any existing recurring orders within your account.

How do I change the delivery date?

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You can change the delivery date of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your next delivery date. All recurring payments will occur 30, 60 or 90 days from the new selected date based on your chosen frequency.

How do I change the delivery frequency?

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You can change the frequency of a subscription via your account dashboard. You’ll see the frequency and date of your next order just above each of your subscribed products. Simply click on ‘Edit’ here to change your delivery frequency. You can choose from 30, 60 or 90 days.

Can I pause or skip a shipment of my subscription?

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You won’t be able to pause your subscription, but you will be able to skip your next shipment. In your customer account next to the subscription you wish to change, click on ‘Edit’ under the ‘Actions’ column. Here you will be able to see and edit the following: quantity, delivery address, and product variant (if applicable). You will also be able to skip your next shipment, or cancel it entirely.

Will I earn loyalty points on subscription orders?

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All subscription orders and renewals are eligible to receive loyalty points in accordance with your current loyalty level. As long as you are logged into the same account as your loyalty membership, then points will be accrued every time an order is processed or renewed and can be found in your loyalty dashboard as per normal. Accrued points can be redeemed inside the loyalty dashboard for vouchers. These can be used for one-off orders or against new or upcoming subscription payments—this is called a ‘Subscription Only Voucher - $10’. So long as you are logged in to the same account that your loyalty membership is, then points will be accrued every time an order is processed or renewed and can be found in the loyalty dashboard as per normal. Accrued points can be redeemed inside the loyalty dashboard for either $, $10, $15 or $20 vouchers to use on the store for one-off orders OR to be used against new or upcoming subscription payments, and this is called ‘Subscription Only Voucher - $10’

How do I redeem a loyalty reward on a subscription order?

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Not all loyalty rewards are able to be redeemed against your subscriptions. Our loyalty program only allows for a $10 voucher to be used with subscriptions at checkout. You must use your points to redeem the specific subscriptions voucher (known as a ‘Subscription Only Voucher - $10’) before applying the code at either the checkout, or within your account dashboard towards an upcoming payment

How do I login to my subscriptions dashboard?

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You can log into your subscription dashboard by clicking on the account icon in the top right hand corner of the website

Can I add one-time purchases to a subscription order?

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Customers can purchase both one-off products and recurring subscription products in the same transaction. Only products that have been subscribed to will be billed and shipped on an ongoing basis (at your chosen frequency). Please note that only subscription discount codes will be valid within these carts.

Can I subscribe via Your Remedy?

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No, unfortunately subscribing to products is unavailable when purchasing via the Your Remedy quiz results page.

What if my payment is unsuccessful, or my credit card is declined?

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If an order fails to capture payment, or the credit card is declined, an email will be sent out notifying you. Every three days we will attempt to debit the payment details linked to your subscription. After three unsuccessful attempts, we will cancel your subscription. A customer will only be notified of the failed payments on the first and last attempt.

Why can’t I use a discount or promotion code with my subscription order?

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Unless stated, no other offer, discount or promotion code is valid when subscribing unless redeeming reward points for the specific ‘Subscription-Only Voucher’ via our loyalty program. Any cart with a subscription product/s in it is not eligible for discounts other than those applicable to the subscription program. To redeem a discount code on a one-off product purchase, you’ll need to create a unique order that is separate from their subscription order. As we offer free shipping, no extra cost is incurred by doing this.

Is there a cut off date for if I need to cancel or make any changes to my subscriptions?

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The cut off for ongoing subscription adjustments (for example: skip shipment, cancellations, order restarts, address and product type changes) must be made through your customer account dashboard at least 3 days before your next payment schedule. Orders can not be edited, cancelled or refunded once the order has been processed. Notification of your next subscription order will be sent out 3 days before your next payment schedule to remind you.