You can return or exchange products due to a number of circumstances, including if a product does not comply with a statutory guarantee contained in the Australian Consumer Law. Please refer to our Terms and Conditions on our website for further details.

If, however, you change your mind about a purchase, we will accept returns and exchanges for unused, sealed products that are in a re-saleable condition. As our products are ingestible, we are unable to accept returns of opened products (unless the product does not comply with a statutory guarantee contained in the Australian Consumer Law). If you wish to return your product, please email info@thebeautychef.com and we will send an address for you to return your unopened product(s) to us. We must receive your returned product(s) within 30 days of your order together with a copy of your sales invoice/order confirmation. Please note that shipping a return is at your own cost and we are unable to refund your original order’s shipping cost.